1. Help Center
  2. Talents
  3. Create account/Administrate account

Why does the message "this phone number is already associated with another account" appear when I try to log in/create a new account?

If you have another account with a different email address but the same entered phone number, the system will not allow you to create another account with the same phone number or modify it. You can recover your old account by clicking on "Yes, I want to recover the password of the old account" and enter the email or phone number from the old account to reset the password. Alternatively, you can click on "Yes, I want to transfer the number to the current account" if you no longer want the old account, and the new number will be transferred to the current account after you enter the confirmation code received via SMS.


If you need assistance, please contact us at contact@bestjobs.eu.